“We have always experienced customer service that is second to none.”
Michelle Madden, Online Development Officer
Acorn Recruitment Ltd
“Broadbean is easy to use and highly effective. It has saved our consultants literally hours of precious time every week, and we are able to track candidates more effectively than ever before, helping us maximise our advertising investment. Put simply, Broadbean has enabled us to become a much more profitable and efficient recruitment service provider!”
Adam Butler, Managing Director
Adam Butler Associates
“I wanted to let you know how pleased the whole Adecco Group has been with the switch from Conkers to Broadbean. The transition was extremely smooth mainly due to the efforts of you and your excellent team. The consultants are very excited about the new system and love how easy it is to use with minimal training necessary, as well as the added features compared to Conkers. The Aplitrak system has gone down a storm as well as the candidate ranking and cost analysis that we can now run reports on and use to show how well/poorly our branches are performing on a regular basis.
This is probably the most significant technological change that we have been through in the last three years and things are only going to get better with all the new opportunities that you are working on.
Thanks again for all your help in the transition. ”
Paul Dorney, Head of Online Marketing
Adecco Group UK & Ireland
“Since Advantage have started using Broadbean it has reduced the time our consultants spend posting jobs, and the automated reply system has proven to be extremely efficient.
Advantage are able to pre-select candidates, and email direct responses to 50+ candidates at a time, which would have normally taken literally hours of work each day. We have found your support team extremely helpful and able to deal with our queries in a fast and efficient manner.
We would definitely recommend your services to other recruitment companies as it has given our consultants the freedom to concentrate on their Sales which is certainly an advantage in the current climate! ”
“I have implemented Broadbean for 2 of my clients and am currently working with further clients to implement this system. Clearly it has massive benefits from a business process perspective. What I and my clients love is the ability to use it to manage job board spend and manage consultant activity. I find it hard to think of a recruitment system where the information I need is so easily accessible or that has such an immediate impact.”
“Use of the Broadbean tool has greatly increased our online advertising efficiency. Following recent growth and significant acquisition, the demands of our Group business have become increasingly diverse. Broadbean have demonstrated real flexibility and have supported this by accommodating our changing requirements as an organisation.”
Alistair Rennie, Director of Sales & Marketing
Berkeley Scott Group plc
“Blue Lynx spent a long time researching which job advertising distribution and response tracking solutions company to sign up with and our research and experience led us to sign with Broadbean.
During the initial research phase I quickly realised that most providers were not willing to invest time in getting to know our company's needs. Broadbean invested this time and effort and guided us to a tailor made package that was necessary for our companies requirements and budgetary limitations.
From the very first enquiry, to the signing of the contracts, to the training and continuous aftercare support - Broadbean has provided an exceptional product and service. I don't want to sound too cliché when I write that Broadbean is innovative, client orientated, cost effective and professional. The company and staff read from the same page - they believe in their company's products, their vision and philosophy. Blue Lynx staff use all the Broadbean tools on a daily basis and are more than satisfied with the user-friendliness and the time and cost savings we are experiencing. Last but not least the staff are great.
I think we have certainly made the right decision to invest in the Broadbean tools and would recommend them to any other company within the employment industry in the Netherlands. Well done Broadbean from everyone at Blue Lynx.”
Tina Evans, Managing Director
Blue Lynx Employment bv (Netherlands)
“Bridge Human Resources have been using Broadbean for 2 years having previously worked with one of their competitors. We have found the Broadbean system as well as customer service to significantly help in the job posting and advert response process. All users within Bridge received personal training and telephone advice on any queries on the use of the Broadbean system and this has resulted in not only a more efficient way to post adverts but a much improved response rate.
Broadbean has meant multi job posting is an easy process for everybody within the company and we are pleased to be working with Broadbean. ”
The Team at Bridge Human Resources
“CBSbutler have been using Broadbean for nearly 2 years now and it has really streamlined our processes.
It has certainly benefited our consultants in reducing their admin and saving time - only having to write an ad once which can then be posted across all the boards.
From a training point of view when new recruits join the company it is also easy and quick for them to see what job boards we have available. In terms of our return on investment (really critical at the moment) it is so easy to see where we are most successful as we can track where candidates are coming from and produce a whole range of reports that show effective job boards by team or across the whole company. It also effectively allows us to restrict job posting to control costs if we need to. The service offered by the support team is also excellent - all the team are really friendly and helpful and problems always resolved - if not immediately - then promptly and when they say they will. Keep up the good work”
Susie White, Marketing/PR Officer
“I thought I would let you all know how fantastic you guys are - we had a problem today so I called Gemma, and within such a short space of time and with a smile on her face she provided a solution.
I really did not expect it to be done so quickly - so a massive well done and thank you to Gemma and the team. ”
David Robinson BA(Hons), ACA, Commercial Director
“We have had the extraordinary pleasure of experiencing all the benefits of Broadbean, both the products and the dedicated team. Up to now, we have thrown just about every query, question, request and expectation to them, and not only have they met these with a smile, but they have actioned all points in less than an hour of receiving them.
We have a very complicated user system which the support team set up and manage for us, with each user using different job boards, a separate reporting capability and logins. The system has worked so effectively that we have expanded it to the rest of the company.
All of our 30 users can use it effectively, and we have not had any complaints nor have we ever looked back. The response is the same across the board, everyone loves it and we would not be able to do without it now.
The Broadbean has been incredibly effective on our multiple job posting, and now we have response tracking, we are able to post our jobs and manage our candidate responses all from one login. As state of the art as the system is, it is always easy to use and we are proud to be associated with Broadbean.”
Head of Marketing
“Broadbean is very easy to use and the team at Broadbean gave clear instructions from the start. The support team are always friendly and helpful and are happy to train new members of staff on how the system works. We certainly recommend their service to anyone advertising online. ”
Virginia Nicholls, Administration Coordinator
“To be honest when we first started using Broadbean we were very 50-50 on paying money for something that we thought simply saved consultants from doing their job. Now, I feel that Broadbean is as essential to us now as Jobserve was to an IT agency 3 years ago. The service is fantastic, and the site functionality is outstanding. Broadbean has now become an integral part of Circle Recruitment. Advert posting is no longer a chore and our coverage is much greater.”
Steve Ricketts, Sales Director
“Broadbean is by far the most cost efficient and added value service within the recruitment tools marketplace. Broadbean services allow significant improvements in efficiency across the recruitment advertising and candidate management workflow, and provide in depth real time advertising response data required to ascertain true ROI measurement - imperative to running a tight ship.
The Broadbean staff truly appreciates the importance of building solid long term business relationships and delivering a great service - a major factor as to why we have been loyal customers to Broadbean for many years, and why we will be for the foreseeable.”
Ben Corke, Director
Creue Consulting Ltd.
“When we first started using Broadbean in January 2008 it was clear to me that the product was light years in front of anything else on the market. Continued innovation means that we can be confident that gap is maintained and that vacancy management is as tight a process as possible within our business. ”
Douglas Scott Ltd
“I have been our company administrator for Broadbean for over a year now. I find it user friendly and easy to use, even when they have upgraded / updated the system it only ever improves its usability. The technical support staff are friendly and helpful, and if they don't know the answer they can always find somebody who can; and they always get back to you. From the user's point of view it cuts down on the time taken to post adverts to multiple sites, and they find they can monitor and flag applications easily.
There are very few jobsites that do not interface with Broadbean at all so I am very wary of a site that is not compatible.
From an administration point of view, the reporting functions are fantastic and help to separate the effective sites from those that may not be so cost effective.
I have managed to save money on advertising and weed out the sites that are not working for us.”
“Broadbean has saved our consultants literally hours of work each day, enabled us to respond more efficiently to interested candidates, and in short, made us a better recruitment firm. The account management and support team are always there to help, and respond quickly to any requests. A top product and service all round, that I would recommend to any recruitment firm.”
Mike Thompson, Principal
“Since using Broadbean we have seen a significant improvement in permanent placements. Our consultants find it saves valuable time and effort when putting on adverts, in particular Shaun Weise has been an excellent contact and checks in regularly to make sure we are using Broadbean to its full potential.”
Ellen F Recruitment
“Over the last 3 years we have found Broadbean to be an excellent business tool for the recruitment industry. The support is great, the people and service are excellent and I would recommend it to anyone. ”
Ashley Cooper, Delivery Manager
“Eutopia Solutions is an award winning global recruitment firm working across three industry sectors. We engaged with Broadbean in 2002 after experiencing some technical and customer services issues with another job posting company. Since 2002 we have been continually amazed at the proactive approach of the Broadbean team who come to us regularly to find out what else they can do to help our advertising strategy work more effectively. The system itself is extremely user friendly and the management tools are very useful. We will continue to be a client of Broadbean for the foreseeable future and would happily recommend their services to any recruitment firm - large or small.”
Darren Franks, Associate Director
Eutopia Solutions Ltd
“From start to finish the service met and in many ways exceeded my expectations. As a concept the Broadbean method definitely works and improves the recruitment process, speeding up the process and allowing agencies in this competitive industry to work smarter and not harder. Again allowing improved working methods. When comparing the service on offer from Broadbean with another supplier, which I had recently trialled, I approached the service on offer from Broadbean with a sceptical mind, believing that they could not exceed my expectations. After a very informative and detailed walk through your website and learning how and what services you could offer I was clearly impressed. I relayed my thoughts back to the board of Directors where a decision was made to go ahead with the product.
I would also like to point out that when speaking with the other supplier, to discuss the options they could provide, the service was dire and I was faced with someone at the end of the phone not really understanding my very simple and clear instructions! I was very disappointed yet reassured that the service Broadbean had to offer far exceeded the competition.
From start to finish a first class service!”
Rachel Verghese, Sales Director
Express Staffing Solutions
“Broadbean is an excellent product for advertising vacancies on several boards as a one off action. It is a terrific time saving tool for our consultants and resourcers; it is undoubtedly user-friendly and convenient, creating a single location to log into different boards and CV database searches rather than having to operate numerous sites at one time.
Broadbean's Account Managers are extremely helpful and are always easy to contact.”
First 4 Personnel
“At Fusion People, we’ve been a partner with Broadbean for a number of years, successfully integrating their technology into our internal systems and demonstrating real value to our business. More recently we’ve utilised Broadbean to help achieve an aggressive growth strategy in Australia.
The system has proved invaluable in eliminating unnecessary administration, managing response and evaluating return on media investment in a less familiar market. An excellent product range coupled with famed customer service and support means we’ve been able to achieve our objectives and prosper in difficult market conditions.”
I wanted to send you an email to thank you for your help in the training session today. Also for your friendly and professional manner. ”
I just wanted to let you know how impressed I am with Natasha's service to us. She responds to my queries quickly and is always very polite and professional. She is very efficient and you are lucky to have her as a member of your team!! I really appreciate the level of service that GTS have received, so could you please pass on my many many thanks to her.”
Global Technology Solutions Ltd
“We are into our third year of using Broadbean and have been consistently impressed both with the product and with the customer service we receive. Any queries or difficulties are dealt with immediately, and the help desk staff are always efficient, helpful and cheerful.”
“The single biggest change is that there is one place where we need to look to see how well we are performing on the job boards, the second thing is that we are able to monitor the effectiveness of job boards for the first time. Linking Broadbean in with our end recruitment system, Adapt, we can gauge the actual number of placements from our chosen job boards. Ultimately, Broadbean is saving us and making us money!”
Rob Grimsey, Group Marketing Director
“Huntress have been working with Broadbean for three years and in that time we have been able to dramatically enhance the way we advertise and attract the best candidates in the market. The Broadbean system is user friendly and has enabled us to cut down on our administration time while giving us more control over the delivery and management of our ads. The response tracking is quick and simple to use, and the reporting functions enable us to measure the job boards that are working best for us.
Huntress currently work with over 45 job boards and Broadbean makes excellent business sense as it enables us to store and manage confidential information in one place. Broadbean grows to meet our business needs and we would highly recommend it in any recruitment environment.”
Marie Howard, Marketing Executive
“I am a massive fan of Broadbean. I had to sell it to all our staff internally when the general consensus was; it's a comfort that will make recruiters lazy. In actual fact Broadbean have boosted our business no-end. After my demo and free trial I was immediately converted. I knew that my only challenge would be to get recruiters to change their way of working for the better, and although this was an initial hurdle, we do not have 1 consultant now, who would revert back to ~the manual way~ of working. We love the bean and our continuous support from them is invaluable to us.”
“As well as the efficient multi-posting and tracking tool, the added features such as quota management, made an immediate difference to our bottom line. ”
The JM Group
“I love Broadbean! It is an absolutely amazing tool to post single jobs to multiple job boards with one action. This has enabled us to move quicker with our placements and make more money faster. The old method of cutting and pasting advert texts onto various job boards felt like pulling teeth with no painkiller. Now our jobs are re-posted every seven days with a reminder to re-post which means all of our jobs are freshly posted and available for the eager applicant.
Broadbean has revolutionised the job posting section of our processes and has enabled my business to save time and money consistently. I would recommend Broadbean to any organisation posting jobs to multiple job boards. It's quite simply FAB!”
Jobs in the Office
“Since using Broadbean we have seen a significant improvement in permanent placements. Our consultants find the site easy to use with minimum of fuss. ”
Sherrine Swallow, Commercial Director
Key Personnel Group Ltd
“Broadbean is a godsend, with the best customer service and the most reliable system I have ever used; I would never stop using them. If you're in recruitment and you post to more than 2 sites then you need to be using Broadbean and no one else. My consultants love it, I love it, and we all simply love the bean. ”
Marcus Stevens, Director
Law Staff Legal
“Broadbean supply by far the best software on the market. Broadbean will help my business to proactively manage our Job Board posting. There were many reasons to use Broadbean over the competition: It is really intuitive, the reports add an excellent MIS layer and quotas enable the business to control costs. ”
Wayne Barclay, Head of IT
“I believe that Broadbean is the best multi-posting service on the market. Their technology is far superior to any other I have seen and their willingness to listen and respond quickly to queries and suggestions will ensure they stay top of their game. ”
“The Dutch teams have been using Broadbean as a multipost and job application tracking tool in Holland for a considerable amount of time and found it to be an exceptionally useful and time saving tool. Fully integrated into our workflows, all our vacancies are posted instantly and accurately to the generalist and specialist Dutch finance job boards we use. Their support is very responsive, friendly and account handling professional. The application tracking tool has helped us to manage our online spend more effectively, improve cost effectiveness and drive quality candidate flow. ”
Sieto Engelmoer, Director
Martin Ward Anderson- Netherlands
“Dan, I just wanted to let you know that I am delighted with the Broadbean system. Everything was implemented without a hitch and I find your staff exceptionally helpful. You have obviously got it right there - would be interested in talking to you about how you manage and motivate your staff at some stage as their customer service focus is great. ”
Angela Middleton BA (Hons), FREC, Managing Director
MiddletonMurray Recruitment Solutions Ltd
“Before Broadbean, there was no concise way to track our advertising campaigns. We were wasting time managing boards individually and had no way of discovering which sites were providing the best candidates. Using Broadbean has streamlined the way we advertise online, ultimately reforming our entire business process. ”
“Thank you very very much for your help and support and to the whole of the Broadbean team for making this happen.
My workload has been dramatically reduced, to the extent that if I was an employee I would have had my workhours drastically reduced, or even totally cut. I have suggested to my husband that I can retire now ..... but for some reason he doesn't agree and has just given me different stuff to do :-) ho hum :-) Thanks again ”
June Mills, Director, Administration and Finance
Mylen Recruitment Ltd
“Since I began working with Broadbean almost two and a half years ago, I have found the communication with your team a refreshing experience. Everyone I have dealt with (Natasha Ford, Andy Hill, Dan Cohen and others) have all provided excellent customer service. Technical queries have been answered quickly and patiently, and for a non techie like me it's been easy to understand instructions on new functionality. The service provided by Broadbean has added real value to our business, as it has streamlined our advertising processes and given us tangible metric on the effectiveness of adverts. The system is very user friendly and I would definitely recommend it as a very effective business tool. ”
Sasha Tournier, Broadbean administrator/Campaign Manager
“We bought into Broadbean as it has become a "must have" for recruitment agencies using a number of job boards. The product is not only extremely useful, but also extremely reliable. Broadbean works quickly and saves us a great deal of time. The staff are courteous and polite and continually update their product to keep in line with the job boards changes which saves us a great deal of time when advertising our roles. ”
Daniel Smith, Director
Noble Legal Ltd
“I would like to express my sincere gratitude for the exceptional guidance and support Broadbean have consistency provided NonStop Recruitment in order to use this fantastic product effectively.
The customer service is outstanding and everyone I have dealt with at Broadbean has been extremely helpful. ”
Jennifer O Brien
NonStop Recruitment Ltd
“Oasis Search have been using Broadbean for the past 24 months and found it to be an invaluable tool. Not only has it enabled us to streamline our internal processes and save significant time in terms of processing applications, it has more importantly enabled us to maintain strong lines of communication with our candidate population.
Our consultants have consistently commented upon the ease of use and the ability to provide consistent and prompt feedback to candidates; especially in the current climate where applications have risen threefold.
I would have no hesitation in recommending Broadbean”
“I have used Broadbean for the past four years, introducing it to a number of different recruitment companies, all of which have never looked back.
From initial trials back in 2004 with Parkside Recruitment and The Buzz, it was clear this job posting tool and tracking software was different: it worked just as consultants needed it to; saving them time posting jobs and saving them time managing their candidates.
At the same time, the tracking statistics were imperative for me working within the marketing department for calculating ROI and preparing analysis for the board. At the time, we calculated that each consultant saved between one and two hours a day just from using the new software; this calculated over two companies and 70 consultants equalled a godsend! Broadbean was quickly introduced to the other five recruitment businesses within Ochre House, all focusing in different sectors, and has continued to save huge amounts of time for our consultants, who are now able to spend more time doing what they're best at, selling.
In addition to the job posting and tracking software, we have aligned the group's corporate websites with the Broadbean technology allowing us to benefit directly from any updates and changes as they occur. This move was welcomed by all at Ochre House and shows how Broadbean are willing to work as partners with recruitment businesses and not just as a supplier.
This is a fantastic product and I look forward to working with the team for years to come. ”
Simon Wright, Group Marketing Manager
“We've found Broadbean an invaluable tool in assisting consultants with posting and managing all online response. As online advertising becomes an increasingly important asset in attracting the right candidates it is vital that we are monitoring the success rates on the job boards. Broadbean's response tracking reporting system is highly useful in compiling this management information. ”
Lucy Dowie, Recruitment Director
“Following on from the training that we have just gone through via the telephone I would like to just express my thoughts on the fantastic service that is Broadbean! Not only does the product save my time so that I can focus on the development of my business by being able to, at the touch of a button, see a simple and precise overview of the viability of my job board choices based on the response charts but there are many benefits. For example, I am incredibly impressed that as and when I change my job board choices I can change the details such as quota or even add another job board in real time so that my team never have their time wasted dealing with job board failures or putting out duplicate ads. Then of course there is benefit of adding the CV search facilities that I subscribe to... I could go on...
All in all Broadbean ticks every box that is important to me, it is user friendly, accurate, time and cost efficient. ”
James Murphy, Director
PPA Education Limited
“Partners Group has used Broadbean for several years and found the service provided to be of the highest standard. In addition to streamlining and maximising the efficiency of our business processes, the team at Broadbean has been consistently available, helpful, knowledgeable and friendly.
It is an absolute pleasure to work with a company who are always improving the services they offer and one that is clearly committed to listening to and fulfilling their clients' needs. ”
Tim Smeaton, Managing Director
“We have just had the Broadbean training and it is a fantastic system, much better than our previous supplier. Can I suggest you send another e-mail round to everyone to see if Alex can set up another training call. The call only takes 30 mins but is really worth it. This system can make a huge difference to us and I think the more people that use it in the trial the greater benefit we will see.
Everyone in branches should be looking to use Broadbean.. it's that good. ”
Darren Harris, Senior Consultant
“The landscape of tax recruitment has changed significantly from "hard copy" to online job boards meaning that using the internet now amounts for over 80% of our candidate responses. We therefore choose Broadbean to help us manage the posting of adverts to various job boards and to date this sophisticated piece of software has served us well. Used to its full potential, Broadbean allows you to totally control the posting, tracking and statistics of all adverts. Great software with a great support team behind it.”
Pat Keogh, Director
“Primat Recruitment is a long-established, successful resourcing organisation and part of the AMEC Group. Primat specialises in recruitment for the Energy, Power, Process and Built Environment sectors across a wide client base. Primat recently engaged with Broadbean primarily to streamline our job advertising process – we have found that the benefits of Broadbean extend beyond time savings for job posting and in fact Broadbean adds a great deal of value enabling us to analyze responses, manage applications and report on ROI in detail across our Job Boards.
We have also been able to integrate Broadbean with our Recruitment Database. This integration has been essential to our business needs and we have been encouraged by the responsive and helpful support team at Broadbean which allowed this integration to progress smoothly.
At Primat we are looking forward to increasing our usage and engaging in additional Broadbean features over the coming months to support our recruitment needs.”
“Broadbean has changed the way our organisation works. As a niche agent specialising purely in contract Project Management it's important that we are targeting the right job boards for different roles rather than just 'blanket spraying' every board with every role. Broadbean gives us that ability within a single website. This has been a tremendous win for us in terms of efficiency gains; prior to engaging Broadbean, the Consultants had to manually add each advert onto each board, one at a time.”
Jason Luckhurst, Managing Director
“I wanted to thank you and your team for a year of excellent service, I cannot fault the Broadbean product and we constantly review the competition but nothing comes close in terms of ease of use or functionality. Your product integrates well with all the major online job boards and has made advert posting a simple task even when using as many as 8 online sites. Not only is the product exceptional but the same can be said of your support team and on the few occasions my staff have had to call to get new sites set up they have always been met with a friendly and technically efficient service.
I hope that our renewal for another year highlights how happy we are with Broadbean's service.”
Mark Palfery, Sales Director
Pl@N:IT Computer Recruitment Ltd
“At Precision Recruitment UK Ltd we have been users of the Broadbean AdCourier & Aplitrak software now for the past 12 months and are delighted to be one of the early users of the new version 4 system. After being tasked with streamlining the time spent advertising with various job boards I approached Broadbean who had a package and system that would change the way we do things forever. As an Independent Recruitment Consultancy, losing consultants for up to an hour at a time for advertising roles was proving to be the least efficient use of their time, when added to following the response of these candidates individually our consultants were giving away even more of the week to administration.
Then up stepped Broadbean, at the click of a button our consultants could advertise their positions freely across the chosen boards, this simple step gave each consultant an estimated 5 hours per week back to them, we thought this was great . . . . . more productive staff, we are very happy. This didn't end there, added to our AdCourier we had Aplitrak, this allowed our consultants to respond to each and every candidate successful or unsuccessful in a matter of minutes . . . . . this made us even happier because we had less candidates complaining we didn't get back to them and more successful candidates arriving for interview as we immediately got hold of them.
We are happy to see Broadbean grow as they have over the past year, they have provided us with a valuable system that has most definitely improved the way we do things and I would be more than happy to recommend their system to any Recruitment Consultancy, whether they employ 2 consultants or 200 consultants. In this day and age where 'Time is of the Essence' Broadbean has enabled us to spend more time delivering our service to clients and candidates alike.
Nice one you Beans at the Bean!”
Precision Recruitment UK Ltd
“We can now see exactly what job boards we are obtaining successful candidates from and adjust our online spend accordingly. We are now satisfied that our online job advertising is well managed and secure... I would have no hesitation recommending them to fellow online marketers. ”
“I just want to say how great your service has been across the past couple of years we have been using you. To date, all the issues I have had have been efficiently and promptly resolved. Special well done to Natasha, Florence and Alex who are top of the class! ”
“Finding Broadbean was the answer to my recruitment prayers; it makes excellent business sense and it has already paid for itself. The Broadbean staff are attentive and a pleasure to work with. I would use Broadbean again without hesitation. ”
“Just a really quick email to say how impressed we all are over at The SG Group with the new version of BB! Apart from looking absolutely fantastic, the new reporting tools, statistics and data options provide truly invaluable information which we are currently using to inform our ad spend, improve our SEO and report on the online business. I have always been amazed by the service of your site and the helpfulness and friendliness of all the staff over at Broadbean and understand how much work goes into something like this - keep it up, it really is a truly stunning leap forward and everyone should be proud of the company they represent. ”
Callum Saunders, In-house Copywriter
The Stop Gap Group
“We just love Broadbean! At SECRETARIES PLUS, we refuse to use a job board that isn't accessible through Broadbean as our very successful fabulous team just do not have the time to waste. Last week we lost ALL our communications, and it was so much easier to direct ad response to a different email address on the web than to redo every single ad on every single job board. A workman in the street outside Claridges cut through 1600 lines AND the water pipes. They have re-laid 300 metres of cable and expect everybody to be back to normal by Monday 25th February when they have reconnected 1600 wires at each end of the new cable. In addition, on Thursday afternoon, another workman cut through a power cable, darkened a large chunk of the West End but lit himself up like a Christmas tree ( he has survived). We are now on microwave beamed at the Hilton for our internet/email access. In this very stressful situation, Broadbean made it possible for us to continue operating without spending more than an hour at the local internet cafe. ”
Lyn Cecil, Managing Director
“As a high growth firm, we had the usual growing pains; amongst them was the issue of submission of numerous ads onto numerous sites. This was proving to be extremely labourous. When we started using Broadbean, it was such a breath of fresh air. I'd highly recommend the Broadbean offering - the staff have been very accessible and helpful and we're not just a number. ”
Scott Ferguson, Senior Consultant
Source People ltd
“Spring spends several hundreds of thousands of pounds on online advertising every year. Until we implemented our workflow we had little idea what it cost to generate an application, interview or a placement from job boards. Put simply, this system will allow Spring to target its online marketing spend and save us 10% this year alone.
It also makes our consultants more efficient, they spend more time doing deals and less time doing admin. Without integrating Broadbean's system with our Front office systems, therefore closing the loop, it just would not work. ”
“We had been customers of Broadbean since early 2009 and could find no reason to fault the product or level of service we received throughout that time. When our account came up for review early in 2011 we diligently looked at competing products, and were tempted by the apparent cost savings offered by one of Broadbean’s biggest competitors so decided to jump ship. After all, one multi-poster must be the same as another right?
Wrong...unfortunately the provider we chose did not live up to the hype and the smooth transition we were promised turned out to be more problematic than we’d hoped. We were plagued by problem after problem including reduced advert response, lack of certain key reports we relied on and the loss of certain fields for certain boards that had an effect on the number of people that were seeing our adverts. The whole exercise had been unproductive and the perceived cost savings had turned out to be a false economy.
After two months it was apparent that there was only one sensible option. We contacted Broadbean and within three days our account was back up and running. Since then we’ve not looked back and are once again enjoying trouble free multi-posting, and have re-gained a grip on our advertising spend through having access to the best reporting available.
We thought that leaving Broadbean would save us money, but we found that Broadbean was well worth the extra cost as the increased productivity, accuracy and reporting offered by this premium product more than made up the difference. In the end we paid a high price for an important lesson which is "If it’s not broke, don’t fix it”.
Richard Conway, IT Manager
“We have used proprietary posting software for a number of years and had previously been a user of another supplier. We had experienced a number of technical issues with them and were in a position of believing that all software of this nature were prone to bugs and needed to improve. Then along came a trial with Broadbean, which we found to be a breath of fresh air, good training, back-up and ease of posting. They also listen to their customers and don't go amending and changing the site without consultation with its users, hence why we have been users for over 2 years and are proud to recommend Broadbean in this area.
Well done and keep up the good work and customer service. ”
Glyn Chandler, Director
“Following a recent training session, I was exceptionally impressed with the level of professionalism, patience and time dedicated on the Broadbean training I required. Andy Hill has dedicated alot of time over the last few weeks assisting me in the development of my correspondence on Broadbean and utilizing the social networking sites as well as providing the whole team at understanding Recruitment with a detailed training session on utilising Broadbean to it's full potential.
Andy has been a fantastic help, always providing guidance and support as well as having a genuine understanding of our business needs. I have thoroughly enjoyed working with him and value his input and time. Broadbean is working really well for us at Understanding recruitment and the on-going support received from Broadbean enables us to get the most out of the system. Thanks Again”
Jo Lee, Office Manager
“We were an early adopter of the Broadbean Broadbean platform and are delighted with the capability, functionality and reporting this tool can offer. We have found Broadbean's service second to none and have especially found Luke to be very professional and helpful in resolving technical issues quickly, he certainly understands recruitment from the recruiter's point of view. Broadbean's response tracking allows us to analyse which job boards provide the best ROI and which job boards to target for specific skill sets in the future. Keep innovating guys, well done! ”
Mike Bansal,Managing Director
“We've been with Broadbean for four years now and are very happy with all aspects of their service. The Broadbean system allows us to monitor and compare which websites are pulling in the best candidates which in turn allows us to reduce our spending on inefficient websites. It is also intergrated with out own internal databas which allows us to post adverts from our own system directly onto Broadbean which always saves time. We find the ranking system really efficient and time saving and allows us to respond to every candidate that applies to one of our jobs. ”
Nadia Sharif, PA to Managing Directors
“ There are rare moments within the recruitment sector that revolutionises the way in which the industry works. First was the fax, then the Internet – now Broadbean. Being able to combine multiple processes into one simple task has not only reduced time on administration but also increased our effectiveness through multiple job postings, combined CV searching and the reporting facilities that allow us to monitor our ROI with our suppliers with much more clarity and accuracy than before. I am a great believer in not being concerned with the problems that face our business but how they are tackled and dealt with – it is with this philosophy in mind that whenever we have had bugs integrating Broadbean with our other systems or suppliers their customer service / support has been excellent. My only negative about Broadbean that continues to irritate me every single time I use it…. - is why I didn’t think of it first. ”
Theo A Michaels, Managing Director
Sovereign Business Resources
“ Having used Broadbean for many years it’s evolution as a necessary recruitment tool is undeniable. The easy to use functions and speed at which we can respond to candidates makes it attractive to busy consultants and the reporting function enables me to analyse the most cost effective boards to advertise with. Matt has been very helpful over the last few years and is quick to respond to whatever type of query I may have. ”
Jo Watson, Director
Computer World Personnel
“ Before Broadbean, we had to rely on usage and application stats direct from job boards and with over 60 boards in use across our company, it wasn’t an easy task to keep on top of. Broadbean has not only made this process simpler and quicker, but I have confidence that the information is accurate. It’s a great tool to benchmark job boards against each other and monitor the performance of vacancies across each team/location. Posting quotas can be effectively managed to ensure our credits last for the duration of our contracts and overposting can be managed by central marketing – ensuring we know what we’re spending and where we’re spending it. ”
“ Broadbean is an excellent product for multi job posting. It is an excellent time saving tool for our consultants and resourcers. It is user-friendly, convenient and quick to use. This is an important technology for any recruiter to use, allowing for multiple contacts back to the candidates in a very short time. Broadbean's Account Managers are extremely knowledgable about the product, helpful, quick and easy to contact. Yes of course there are problems, but normally very very few and so far quickly rectified. ”
Bryan Shaw, Group Systems & Communications Director
Sewell Recruitment Group
“ We have been using Broadbean for many years now and its functionality continues to grow. It is very easy to use, it integrates alongside most job boards and is a huge time saver when it comes to the CV Searches with the new search function. The account managers and support team are very friendly and efficient at all times; and their training programme was very professional. I don’t think we could be without Broadbean now! ”
Claire Rigden, Head of Finance & Administration
““We are really pleased with the service we receive from Broadbean. Their staff are efficient and pleasant to deal with across all departments and our business has benefited greatly from their online and on-site tailored training. The Broadbean system saves us valuable time, makes it easy to monitor ROI at a glance and plan advertising campaigns in advance. Applications through Broadbean are sent directly to our candidate management database so this really is a seamless process fo ”
Lucy Green, Marketing Coordinator
Quest Search and Selection